The article is an interesting look at the dynamics of the big academic hospital industry, the New York hospital scene, and Herb's management approach. A few things about this approach strike me as noteworthy and particularly applicable to the HIE world:
- Re-orient thinking from provider-centric to patient-centric
- Be attentive to organization cultures and leader personalities
- Manage with mix of gut instinct and strong business skills
- Bring national perspective to local decision-making
No wonder these principles apply to HIEs. New York-Presbyterian comprises a stunning 52 hospitals, SNFs (skilled nursing facilities), and specialty centers across 5 campuses -- much bigger than any HIE in the country today.